Refund Policy

Digital products and subscription access are reviewed for refund eligibility based on the product, delivery state and circumstances of the request. A request can be submitted from the customer order area when the feature is enabled.

Items that have already delivered unique credentials, license keys or consumed access may have different eligibility from undelivered orders. Approved refunds are recorded against the original order and the approved amount is shown in the order history.

Nothing in this policy limits rights that cannot lawfully be excluded. Contact support with the order number if you need assistance.